AFTER CARE/RETURNS

Just a quick note concerning returns.

As our products are man made and largely organic, it is impossible to provide a guarantee in terms of performance and longevity.  We can guarantee that our hair hails from the largest manufacturers of hair extensions IN THE WORLD, based in Henan province, China.  Subsequently your are undoubtedly receiving a top of the range product that is built to last as long as its natural capabilities allow.  However, factors such as tangling, shedding and hair breakage are largely down to how the hair is maintained and also the expectation of the user.

For example.  It is unreasonable to expect synthetic hair to last more than approximately three weeks, the product is simply not capable of this.  It is also unreasonable to expect long hair not to tangle like crazy at the back of the neck! These are just hair facts and goes with the territory.

So while we wait for the hair Gods to bless us with temporary hair that lasts at least a year (and doesn't cost the earth!), it is important to be realistic with the demands placed on the product. What we say is, in all things have a spirit of gratitude.  Be grateful that we live in a time where we can have big, bouncy hair, or go from blue to pink, one week to the next. This is truly a blessing and we are thankful that we have the gift of affordable products that assists us in achieving our beauty needs. 

Unless there is a technical fault such as missing clips, missing items or incorrect;y received items, we are unable to accept returns on any other basis.  We hope you understand our position. 

 

Thanks!

The Kinky Wigs Gals x